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Instructional Technology staff help faculty solve pedagogical problems or create new learning opportunities through efficient, effective use and support of technology. Tools and services we support include:

We also support blended and online course design and offer workshops and consultations. Professional development services are also available to academic and administrative departments. For additional support, please see the Technology Support Center.

What’s New

Showing items tagged known-issue. Show All

Blackboard Course File Access Outage

Students & Faculty Unable to Access File Attachments

Blackboard users may be unable to access course file attachments. Error messages may include: The specified resource was not found You do not have permission to access it Refused to connect...

Posted: May 13, 2024, 10:57 AM

Panopto Known Issue: 403 Error with Course Copy LTI Videos

Affected instructors should share direct links to videos

There is currently an issue with Panopto that is negatively impacting access to videos stored in older Blackboard courses. The Embed LTI links direct users to the content folder instead of the...

Posted: February 14, 2023, 2:48 PM

RESOLVED -- Blackboard Offline on December 1

UMBC is monitoring the issue & working with Bb support

At approximately 1:30pm, DoIT staff became aware of a potential outage with our instance Blackboard Learn. System admins immediately investigated the reports and opened a ticket with Blackboard...

Posted: December 1, 2021, 1:45 PM