Instructional technologies provide many opportunities to support assessment and track student performance in Blackboard.
The following articles provide details describing the best practices we regularly publish to support our pedagogical community of practice.
Showing items tagged known-issue. Show All
Blackboard Reminder: Update Browsers to Latest Version
Older browser versions may not be supported in Blackboard
Following the April 2025 Blackboard release, some Blackboard users reported issues (e.g., blank screen, spinning wheel) with Blackboard access. Unsupported browser versions were identified as the...
Posted: April 7, 2025, 2:01 PM
Blackboard Course File Access Outage
Students & Faculty Unable to Access File Attachments
Blackboard users may be unable to access course file attachments. Error messages may include: The specified resource was not found You do not have permission to access it Refused to connect...
Posted: May 13, 2024, 10:57 AM
Panopto Known Issue: 403 Error with Course Copy LTI Videos
Affected instructors should share direct links to videos
There is currently an issue with Panopto that is negatively impacting access to videos stored in older Blackboard courses. The Embed LTI links direct users to the content folder instead of the...
Posted: February 14, 2023, 2:48 PM
RESOLVED -- Blackboard Offline on December 1
UMBC is monitoring the issue & working with Bb support
At approximately 1:30pm, DoIT staff became aware of a potential outage with our instance Blackboard Learn. System admins immediately investigated the reports and opened a ticket with Blackboard...
Posted: December 1, 2021, 1:45 PM
New Respondus Lockdown Browser Features Auto-Update in July
Students using Win/Mac must install to gain this feature
The July update to the Windows and Mac versions of Respondus LockDown Browser will feature a new Auto Update function that starts when the application opens. To optimize the test proctoring...
Posted: June 28, 2021, 4:13 PM
New Update to Respondus Lockdown Browser Released
Students using Macs & Chromebooks must install update
A new update to Respondus Lockdown Browser (RLDB) is available for students to download and install. This update is for Mac users and the Chrome extension. Students must make sure they are using...
Posted: April 22, 2021, 8:28 AM
Essential Update to Respondus Lockdown Browser Available
A new update to Respondus Lockdown Browser (RLDB) is available for students to download and install. Outdated versions of Respondus Lockdown Browser may not allow students to save short answer and...
Posted: March 9, 2021, 4:06 PM
RESOLVED - Blackboard Offline on April 28
UMBC is monitoring the issue & working with Bb support
At approximately 8:12 am, DoIT staff became aware of a potential outage with our instance Blackboard Learn. System admins immediately investigated the reports and opened a ticket with Blackboard...
Posted: April 28, 2020, 8:54 AM
RESOLVED - Blackboard Offline on Oct 7
UMBC is monitoring the issue & working with Bb support
At approximately 5:30pm, DoIT staff became aware of a potential outage with our instance Blackboard Learn. System admins immediately investigated the reports and opened a ticket with Blackboard...
Posted: October 7, 2019, 6:09 PM
Blackboard LTI Integrations not Working with Safari
Please use a browser other than Safari to access Blackboard!
As noted in this Known Issue FAQ, recent updates to the Safari web browser are preventing access to LTI content inside any Learning Management System (LMS) including Blackboard. The issue stems...
Posted: August 22, 2019, 2:02 PM
